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Based on the website for Electro Genie Dubai, they offer a specialized same-day pickup and repair service for fridge repair service across the Dubai area. Their service is designed to address urgent breakdowns that can lead to food spoilage.
❄️ Service Overview: Pickup, Repair & Return
Their key differentiator is a convenient pickup-and-return model. Instead of an on-site repair, they will collect your faulty fridge, fix it at their service center, and deliver it back to you. Here are the core details:
| Feature | Details |
|---|---|
| Service Promise | Same-day pickup (if contacted early) and next-day repair for most common issues. More complex fixes (like compressor replacement) take 2-3 days. |
| Coverage Area | Serves all of Dubai, including Dubai Marina, Downtown, Jumeirah, Deira, Al Barsha, and many other neighborhoods. |
| Brands Serviced | Repairs all major brands (Samsung, LG, Whirlpool, Bosch, etc.) and types (French door, side-by-side, commercial units). |
| Pricing Model | Transparent pricing with no extra charge for pickup and delivery within Dubai. |
| Contact & Hours | Phone/WhatsApp: 00971564489351Operating Hours: 9 AM - 10 PM, Monday to Saturday. 24/7 emergency calls are also accepted. |
🔧 Problems They Fix
Their technicians are equipped to handle a wide range of refrigerator issues:
- Cooling Problems: Not cooling/freezing, temperature control failures.
- Leaks & Frost: Water leakage (inside/outside), excessive frost buildup.
- Noises & Electrical Issues: Strange noises (rattling, vibrating), electrical faults, lights not working.
- Component Failure: Compressor issues, gas leaks, faulty ice makers, damaged door seals.
🤔 Key Considerations Before You Call
To ensure this is the right service for you, here are a few important points from their page and general advice:
- It's a "Take-Away" Service: Your fridge will be taken to their workshop. This is efficient for complex repairs but means you'll be without it for at least a day. They offer 24/7 emergency contact for urgent advice.
- Clarify "Same-Day": While they offer same-day pickup, repairs are typically completed the next day. It's good to confirm timelines when you call.
- Check Reviews: As with any service, a quick search for "Electro Genie Dubai reviews" on Google or other platforms can provide valuable insights from past customers about their actual service experience, speed, and final pricing.
📞 How to Proceed
If your refrigerator has broken down and this service model suits you, the steps are straightforward:
- Call or WhatsApp the number above to describe the problem.
- Schedule a pickup at your location.
- They repair the unit at their center and keep you updated.
- They deliver the repaired fridge back to your home, free of charge.
I hope this helps you get your refrigerator fixed quickly! To give you more specific advice, could you tell me what brand and model your fridge is and what specific problem (e.g., not cooling at all, leaking water, making a loud noise) you are experiencing?